Returns & Exchanges
We want you to love your hydration experience, so if you are not satisfied with your Liquid I.V. purchase, we offer a 60-day satisfaction guarantee. Please note that due to the consumable nature of our products, we can only accept returns for items purchased directly through our official website.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Reason for Return
Choose the specific product you wish to return and provide a brief reason to help us improve our hydration formulas.
Print and Ship
Download your prepaid shipping label, securely pack the items in their original packaging, and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing